Enhance your guest experience
Digital surveys and analysis solution to raise quality standards in the hotel industry
Compare units worldwide
Live trends & dashboards
High quality surveys
Individual corporate brand
Reach your guests
IN A VARIETY OF WAYS
Surveys accessible via QR codes in hotel rooms, elevators, restaurants or the pool area
tablets on hot spots
Use tablet stands at selected hotspots in different areas like elevators, bars or wellness areas
Incidents creation via QR code with picture upload
– sent to your system
Easily integrate our rating tool into your website
or your mobile apps
ALWAYS BE UP TO DATE
Monitor permanently your customer satisfaction with just a few clicks.
Analyse the individual questions of your surveys in detail and refine them.
Track the evolution of customer satisfaction over time to make better decisions.
Compare survey datas of your hotels, departments and service providers.
we are happy when you are
Together we develop individual surveys
Benefit from years of experience in running marketing questionairs
We take care of implementation and support
On site we decide together where to put QR-Codes and find the best hotspots for tablet stands
Implementation of our system in your hotel(s)
We provide and manage tablets and internet-connections
We onboard your team
We setup the software fitting exactly your needs
We train your staff on how to make an optimal use of the system
High quality online support
On site service / when you need us we are there
Online training material and documentation
WITH FUTURE IN MIND
Continuously improvement of the software and features in user centric development
High availability of our software as a service solution by using cutting edge technologies and automated processes
expect the unexpected – we are open for input
Link a survey to several selectable management units to obtain detailed evaluations
Manage your surveys in one place
Overview of all feature requests – or let us know what you miss or what we could do better?
Easily integrate your surveys into your website or app
Management of all QR codes to be printed. We organise printing and dispatch directly to your hotel.
Use tablet stands at selected hotspots in different areas like at the reception, elevators, bars or wellness areas
Let us advise you for your optimal solution!
We are happy to help you personally!